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Resident Resources
At the heart of our vibrant community lies commitment to supporting our residents in every way possible. Whether you're a long-time resident or new to the City, staff is here to ensure that you have easy access to a wide range of services and resources to enhance your quality of life.
This webpage serves as a resource for residents with information related to City government services, programs, initiatives, projects, and more.
If you should have any questions that are not covered on this page, please do not hesitate to call 561-393-7700.
Although you have a Boca Raton address, it doesn't necessarily mean you live in the City limits. Parts of Boca Raton are considered to be in unincorporated Palm Beach County and are serviced by the County. Check out the City limits map to see if you're within the City's boundaries.
Boca Raton is a true full-service City. That means we provide all of our local essential services to our residents. View the list of City services with contact information should you need further assistance or have additional questions.
| Utility Services | Main: 561-338-7303 | Emergency: 561-338-7339 | Water Billing: 561-393-7750 To set up Utility Services in your new home or to pay your water bill, visit our online portal. |
| Sanitation Services | Main: 561-416-3367 To set up Sanitation Services for your new home, call the number above. |
| Building Department | Main: 561-393-7930 For information about permits and inspections, click here. |
| Recreation Services | Main: 561-393-7810 For information about programs, athletics, rentals, etc., click here. |
| Fire Rescue Services | Emergency: 911 | Non-Emergency: 561-982-4000 |
| Police Services | Emergency: 911 | Non-Emergency: 561-368-6201 |
The City also has additional departments (listed below). These departments include a number of divisions that all work together to serve the residents of Boca Raton.
The City of Boca Raton has a dedicated Emergency Management Division that oversees operations in an event of an emergency including hurricanes. If you're new to Florida, familiarize yourself with emergency plans and resources to ensure the safety of yourself, your family, and your property.
There are so many ways for you to stay updated on the latest information from the City:
- My Boca App - Powered by SeeClickFix, the user-friendly interface provides a faster, at-your-fingertips tool to instantly report a concern to the City, see a real time map of all reported concerns, check beach conditions, pay your water bill, and discover things to do in Boca Raton. The app is currently available for download by searching “City of Boca Raton” in the app store.
- CivicReady Text Messaging Notifications - This text message notification software will help keep residents better informed. The mass notification system can quickly reach residents with alerts for City services, road closures, special events and more.
- City Connection Monthly Newsletter - Get monthly up-to-date information about official city news and events in the City of Boca Raton.
- Social Media - Stay connected with the City on all our social media platforms.