Utility Services

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What You Need to Know About COVID-19 and the City of Boca Raton’s Water and Wastewater

The COVID-19 Pandemic is an urgent issue that is affecting everyone in our community, our nation and our world. As a result, the City has taken unprecedented actions to protect the health, safety and welfare of our residents. As a local government provider of public services, programs and facilities, we are continuing to monitor the COVID-19 information coming from the Centers for Disease Control and Prevention (CDC), the Florida Department of Health (FDOH) and the United States Environmental Protection Agency (EPA). We want you to know the safety of your water and wastewater services is our priority.  

The City has a strong track record of preparing for emergencies, including a potential pandemic. To learn more about what the Utility Services Department is doing to protect the health, safety and physical well-being of their team members and the community, read A Message from the Utility Services Department Regarding Boca Raton’s Water and Wastewater Services (PDF).

Preparing Your Building for Reopening - Water System Flushing


Refreshing the water throughout the system is very important when a large building, complex or group of buildings (system) have not been used or have only had limited water usage for an extended period of time.

To assist you with assuring that the water in the system is refreshed and safe for occupancy again, we have developed a list of suggestions for building managers, maintenance personnel or responsible parties to use as appropriate. As these procedures will differ for each customer, we have kept the suggestions somewhat general.

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Protect Yourself and Others From COVID-19, Keep at least 6 feet of distance between you and other pe