Service Policies

The City of Boca Raton provides water service to 28,000 city residents and approximately 6,500 unincorporated residents of Boca Raton. When moving into a residence in Boca Raton, water service is established in the name of the owner or occupant unless otherwise stated by the landlord of a rental property.

Opening an Account 

To open an account, customers are required to complete an application form, provide a copy of their lease or home settlement statement at least 24 hours in advance. The application is available on our Customer Portal

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