I live in Boca Raton. Why was my call transferred to the Palm Beach County Sheriff's Office (or other agency)?
The City of Boca Raton Police/Fire Communications Center's jurisdictional authority extends only as far as the incorporated city limits. If the place of occurrence of the incident was in the unincorporated area (commonly referred to as West Boca), or in some other city, you will be referred to the correct agency. Please call 561-338-1234 for more information.

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1. When is it appropriate to call 911?
2. Why do you ask for my address and phone number, can't you see them on your screen?
3. Why do you ask so many questions, can't you just send help?
4. I received an email that says I can dial *677 from my cell phone if I need help. Is this true?
5. I live in Boca Raton. Why was my call transferred to the Palm Beach County Sheriff's Office (or other agency)?
6. What is the strangest call you've ever received?